Children may only use this Website with appropriate adult supervision from a parent, guardian or other adult. Eltham District Veterinary Services does not knowingly collect information from children under 14 years.
What Personal Information Does Eltham District Veterinary Services Collect About You and Why?
You will see from the comments below that Your personal information which is collected by Eltham District Veterinary Services is necessary for its activities including the on-line shopping service provided at the Website and the provision of an interactive website whereby You may interact with and share information with others through Your Contribution and Your participation in any public forums etc. To make the Website a better place for You to visit, and to provide You with as many opportunities to benefit from the Website as possible, Eltham District Veterinary Services needs to identify Your needs and interests. In order to do this, Eltham District Veterinary Services may gather the following types of information about you:
A. Information About You From You
Eltham District Veterinary Services receives and stores any information You enter on the Website or provide any other way. The main ways You are able to enter information on the Website includes the details provided on the Contact Us form.
B. Automatic Information
C. E-mail Communications
Depending on your computer’s capabilities, Eltham District Veterinary Services may receive a confirmation notice when you open an e-mail from Eltham District Veterinary Services.
D. Information from other sources
At times, to ensure that our records are correct, Eltham District Veterinary Services may receive updated contact, delivery and address information about You from our carriers or other sources.
Access to Your Personal Information
You do not have to give Eltham District Veterinary Services any personal information, although this will make it difficult for You to be contacted. Such information will be provided to You on Your request, except to the extent that such disclosure is not required by law.
If you have concerns about giving personal information, there are various devices available to prevent us from gaining access to information automatically collected when You access the Website. Please discuss these options with Your local software consultant.
The Website contains links to other websites. Eltham District Veterinary Services is not responsible for the privacy practices or the content of other Websites accessed by links from this Website.
Eltham District Veterinary Services values your visit to the Website and any shopping that You may do at the Website. For this reason Eltham District Veterinary Services do not sell Your personal information, or that of Your pet, to others. Eltham District Veterinary Services only shares the information that it gathers about You, or Your pet, to its associated companies or advertising partners unless otherwise advised.
Your contact information may be used by Eltham District Veterinary Services for a variety of purposes including contacting You if necessary or to send You information about Eltham District Veterinary Services, including promotional information. Your contact information may also be shared with any of our advertising partners (whose names will be clearly identified on the Website) and they may send You information about themselves, including promotional information. Any email notification receipts received by Eltham District Veterinary Services may also be used by Eltham District Veterinary Services; its associated companies or advertising partners for marketing or other promotional purposes.
Eltham District Veterinary Services may also share information about You, gathered from your contact information, for the purposes of gathering certain demographic information about visitors to the Website. This also assists us with our marketing and promotional activities.
Eltham District Veterinary Services’s advertising partners are committed to the same obligations as we impose on ourselves in relation to the collection of Your personal information. Eltham District Veterinary Services is not responsible for, nor does it make any warranties or representations, about the adequacy of the privacy practices of any of our advertising partners.
All information concerning you and your pets is stored in a secure database on a secure server, and can only be accessed by the Eltham District Veterinary Services system administrator and nominated staff.
We utilise the industry standard security protocol SSL (Secure Sockets Layer) to encrypt your private, ordering and credit card information for maximum security and integrity.
We do not store your credit card information anywhere on the website. Your credit card information is entered as part of the order form to enable payment verification. The details are then discarded and a secure verification number is stored with the order to enable the payment to be processed when goods have been shipped.
Updating Your Personal Information and Indicating Preferences
Any information You provide to Eltham District Veterinary Services may be added to or updated by You. Eltham District Veterinary Services tries to ensure, to the extent that it is able, that Your personal information (especially Your contact and financial information) is as accurate and up-to-date as possible. This helps to reduce the possibility of errors occurring with deliveries or billings, and to ensure that any information or other documents are sent to the correct email address.
You may also choose not to receive any e-mail, promotional or other information from Eltham District Veterinary Services, its associated companies or its advertising partners. When contacting Eltham District Veterinary Services please complete the appropriate sections advising Eltham District Veterinary Services of Your wishes.
There is certain information which is deemed to be sensitive at law, including, for example, Your race, sexual preference, criminal record or membership of a political association or trade union. Eltham District Veterinary Services does not knowingly collect any such sensitive information about You, and will not do so unless Your prior consent has been obtained.
Eltham District Veterinary Services shall use its best endeavours to quickly and effectively resolve any dispute arising in relation to Your visit to www.elthamvetservices.co.nz and Your use of the Website. In the event of a failure to resolve any such dispute, the dispute shall be governed by and dealt with under the laws of Queensland, Australia and You and Eltham District Veterinary Services submit to the non-exclusive jurisdiction of the Courts and Tribunals of Queensland, Australia.
If you have any queries about this Policy or anything else at the Website, please contact Provet Pty Ltd via email and we will be only too happy to answer your query.